Meet the Team
Leadership Team
Recently, we have enhanced the leadership of our medical centre to improve patient service by introducing a Clinical Services Manager and Operations & Finance Manager to replace the position of Practice Manager.
Our Clinical Services Manager, Cathie Sheely, is responsible for supporting and leading our Nurse, Paramedic and GP teams within the practice. In addition, Cathie has a multitude of tasks behind the scenes tasks like ACC, Health and Safety and Cornerstone Accreditation. Matamata Medical Centre is part of the National Hauora PHO and there are various compliance tasks that are ongoing that the medical centre needs to complete in order to remain sustainable and up to date.
Tim Hillier, our Operations & Finance Manager, looks after the operations of our business to ensure continuity of patient service and care. Tim also oversees the Reception Team, recruitment of staff, and process improvement to assist our team to achieve superior patient care.
For any enquiries for Cathie or Tim, please email [email protected]
Our Nurses
The nurses at Matamata Medical Centre are a highly skilled team committed to giving quality, considerate care to the people of Matamata. Nurses have their own appointments with patients and in this time a variety of health concerns can be addressed.
We have nurses skilled in clinical assessment across all age groups and genders, and who are competent in managing acute and long term conditions. Our nurses provide services covering accident and emergency care, wound care, sexual health, vaccinations (for children, adults and for travel) B4 school checks, spirometry, audiometry, diabetes, cardiovascular conditions and mental health.
Specialised Health Concerns are catered for
We provide a nurse clinic where specialised health concerns and health promotion goals are catered to. Our nurses also participate in the Te Whare Toiora which provides care and health promotion interventions. The nursing team is passionate about caring for the holistic needs of our patients, providing culturally appropriate care based on expert nursing knowledge. Our goal is to be caring advocates for the people of Matamata area and to promote health services with healthy outcomes for all our enrolled patients.
Our Reception Team
We are the first contact you will have with the medical centre, either face-to-face or by telephone. You will always be greeted by our friendly team. We see around 300 patients a day at the front counter and deal with double that volume of patients by phone. Behind the desks, we take care of the paperwork for our GPs, Nurses, and Paramedics.
We look forward to helping you access our services here at the medical centre. We strive for customer service excellence and our proud to serve our community.
Our Medical Centre Assistants
The team of Medical Centre Assistants provide an additional set of hands for the Matamata Medical Centre team, to help with the flow of the practice workload and save the doctors and nurses time.
They take care of stocking supplies, cleaning and restocking of rooms, sterilising all equipment, do eyesight checks for driver licence medicals, assisting patients in using the height/weight machine and automatic blood pressure machine.
Often the team will assist a doctor with minor surgery and chaperoning of clients on request. They are our experts for Immigration Medicals